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25 feb 2012

HQ messages

This is the Welcome message, you will get this one when you start your account:





Dear Animal Jam Parent,



Welcome!



Your child recently created a free National Geographic Animal Jam account and they used your email as their parent email address.



Username:******



We care deeply about maintaining a safe and fun environment for all of our players, including your child. Because of this, we have separate accounts for you and your child — they play, you manage their play. You can manage your child's chat access and more in the Parent Dashboard.



Our records show you already activated your Parent Dashboard. Here's a link for future reference:



http://www.animaljam.com/parent_signin



Play wild!



Animal Jam HQ

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This message you will get a week later:

Dear Animal Jam Parent,




Just a quick note from National Geographic Animal Jam!



Last week we notified you that your child recently created a free National Geographic Animal Jam account.



Username: ********



We care deeply about maintaining a safe and fun environment for all of our players, including your child. Because of this, we have separate accounts for you and your child — they play, you manage their play. You can manage your child's chat access and more in the Parent Dashboard.



Our records show that you have already activated your Parent Dashboard. Here's a link for future reference:



http://www.animaljam.com/parent_signin



Play wild!



Animal Jam HQ

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This message is a Warning for bad behaviour on Animal Jam:


Dear Animal Jam Parent,




We are writing to inform you that our moderation staff has observed some inappropriate behavior from the Animal Jam account ****** that violated the Animal Jam rules.



Even though we have handled the situation in-game and our chat filter has kept most or all of this incident from entering the game world, this notice is being sent to the parental email address we have on file as a courtesy because we believe parents should be involved in their child's online experiences.



Please feel free to review the Animal Jam rules with your child if you wish. (http://www.animaljam.com/rules)



This is merely a warning and the account remains in good standing; if there are further infractions, the account could potentially be suspended.



Thank you for your partnership in continuing to make Animal Jam a safe and fun online destination for all players. If you have any questions about this incident or any of our moderation policies, feel free to reply to this email.



Best regards,



Animal Jam HQ

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You get this message back if you send a message that the warning is not true:
Dear Parent,




Thank you for contacting Animal Jam Support Headquarters!



We understand that you recently received a notice of a moderation action on the Animal Jam Account ******. Please know that our moderators are working constantly to keep parents informed of violations of the Animal Jam rules.



For the incident in question, chat activity logged under this account included an attempt to role-play inappropriately about alcohol.



Our chat filter has kept most or all of this conversation out of the game world itself, but because we believe that parents should be involved in their child’s online activities, we send notices to the parent email to inform them of the incident and provide an opportunity to review the Animal Jam rules and guidelines for safe online activity with your child. You can review these rules here:



http://www.animaljam.com/rules



If you have any further questions, we would be happy to correspond with you by email or phone.



Best,



Animal Jam HQ
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You will get this message when you got banned:


Dear Animal Jam Parent,




This email is to inform you that the Animal Jam account ****** has been temporarily suspended from playing the game for ** day because of inappropriate behavior that violated the Animal Jam rules (http://www.animaljam.com/rules). Please feel free to review these rules with your child if you wish.



Even though we have handled the situation in-game and our chat filter has kept most or all of this incident from entering the game world, this notice is being sent to the parental email address we have on file as a courtesy because we believe parents should be involved in their child's online experiences.



If you have any questions about this incident, feel free to reply to this email.



Best regards,



Animal Jam HQ

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You will get this message if your suspending is lifted:


Dear Animal Jam Parent,




This email is to inform you that the suspension of the Animal Jam account *******. has been lifted. Your child can login to the game again at www.animaljam.com.



This notice is being sent to the parental email address we have on file for this account.



Your child's suspension from Animal Jam was due to behavior that violated the Animal Jam Rules (http://www.animaljam.com/rules). Please feel free to review the rules with your child if you wish, and let us know if you have any questions.



Best regards,



Animal Jam HQ


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You will get this message if you want to change your password:

Dear Animal Jam Parent,




Your child requested we reset the password for their Animal Jam account *******. Please follow this link to reset the password:



http://www.animaljam.com/child_reset_password/******/*****



Play wild!



Animal Jam HQ


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You will get this message when you want to change the password of the parent dashboard:

Your National Geographic Animal Jam password has been reset to:






*******





You can log back into Animal Jam by using this password and your username at http://www.animaljam.com/parent_signin.





Please contact us at http://www.animaljam.com/help/ticket if you have any questions or problems.





Thanks and Jam ON!





Animal Jam HQ


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Soon i will have more messages

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